Personal Accounts

Do the most.


When it comes to fraud protection, you can never be too cautious.  Take full advantage of Custer Federal State Bank's product offerings to keep your fraud-phobias at bay.

Do:
Properly dispose of sensitive information.
  • Shred important documents, paperwork, and void or previously-deposited checks.
  • Cut up old debit and credit cards.
Review your finances frequently.
  • Check your bank statements on a monthly basis to compare balances.
  • Use the Custer Federal State Bank mobile banking app to review recent transactions and balances.
  • Use the CardValet® mobile app to receive real-time purchase notifications, turn your card on and off, review recent transactions, and set limits on your debit cards directly from your mobile device.
Update your contact information with a Custer Federal State Bank New Accounts Representative frequently.
  • Updating addresses is essential to ensuring that your bank statements do not end up in the wrong hands.
  • Updating phone numbers ensure that Custer Federal State Bank will be able to contact you with fraud notices and pertinent information to your accounts.
  • Updating first and last name after a name change has taken place is essential to identifying customers in Custer Federal State Bank systems.
Protect your electronic devices from harmful third parties.
  • Installing anti-virus and anti-spyware software on your personal computers will reduce the opportunity for fraudulent activity.
  • Enabling firewalls is an easy way to detour fraudulent activity.
Use caution when using your email and social media accounts.
  • Avoid opening emails and direct messages from unknown or suspicious senders.
  • Use caution when opening attachments and clicking on external links.
  • Be suspicious of emails and direct messages from financial institutions and government agencies.  Custer Federal State Bank will not contact you via email or social media for routine business.
Research seemingly suspicious communication.
  • Use an internet search engine to research agencies who begin unsolicited communication, current fraudulent activity by region and social media platform, and any other suspicious communication that seems too good to be true.
  • Ask trusted family members, friends, and qualified businessmen and businesswomen for advice on responding to suspicious emails, phone calls, text messages, and private messages on social media.
Do not:
Give out personal information.
  • Protect account numbers, PINs, and Social Security Numbers from individuals, businesses, and government agencies who ask for personal information via phone call, text message, email, or direct message.
  • If an individual, business, or government agency is unknown to you, do not trust them with your sensitive personal information.
Buy into subscriptions, contests, and schemes that seem too good to be true.
  • Social media platforms, emails, and phone calls are known for being host to fake independently-run contests, subscription, and schemes that often require individuals to enter payment information.

 

CardValet is a registered trademark of Fiserv, Inc.

 

 

Are you protecting yourself from fraud?


Do you have...?
 Yes 
 No 
Custer Federal State Bank Online Banking
X
 
Custer Federal State Bank  Mobile Banking
X
 
Custer Federal State Bank E-Statements
X
 
CardValet® Mobile App
X
 
Current Name on File
X
 
Current Address on File
X
 
Current Phone Number on File
X
 

 

Contact a representative today to make sure you are doing the most to protect yourself and your money.

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