Customer Safety | Custer Federal State Bank
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Do the most.

When it comes to fraud protection, you can never be too cautious.  Take full advantage of Custer Federal State Bank's product offerings to keep your fraud-phobias at bay.


Properly dispose of sensitive information.

  • Shred important documents, paperwork, and void or previously-deposited checks.
  • Cut up old debit and credit cards.

Review your finances frequently.

  • Check your bank statements on a monthly basis to compare balances.
  • Use the Custer Federal State Bank mobile banking app to review recent transactions and balances.
  • Use the CardValet® mobile app to receive real-time purchase notifications, turn your card on and off, review recent transactions, and set limits on your debit cards directly from your mobile device.

Consider Fraud Protection

  • There are a number of programs and services designed to offer various levels of monitoring, alerts, and more. Compare credible options and choose one to best fit your needs.
  • You can help defend yourself against ID and credit card fraud, data breaches, and more with Kasasa Protect® - a 24/7 solution that provides monitoring, alerts, and identity restoration starting at only $7.99 a month.  Click here to learn more about Kasasa Protect®.

Update your contact information with a Custer Federal State Bank New Accounts Representative frequently.

  • Updating addresses is essential to ensuring that your bank statements do not end up in the wrong hands.
  • Updating phone numbers ensure that Custer Federal State Bank will be able to contact you with fraud notices and pertinent information to your accounts.
  • Updating first and last name after a name change has taken place is essential to identifying customers in Custer Federal State Bank systems.

Protect your electronic devices from harmful third parties.

  • Installing anti-virus and anti-spyware software on your personal computers will reduce the opportunity for fraudulent activity.
  • Enabling firewalls is an easy way to detour fraudulent activity.

Use caution when using your email and social media accounts.

  • Avoid opening emails and direct messages from unknown or suspicious senders.
  • Use caution when opening attachments and clicking on external links.
  • Be suspicious of emails and direct messages from financial institutions and government agencies.  Custer Federal State Bank will not contact you via email or social media for routine business.

Research seemingly suspicious communication.

  • Use an internet search engine to research agencies who begin unsolicited communication, current fraudulent activity by region and social media platform, and any other suspicious communication that seems too good to be true.
  • Ask trusted family members, friends, and qualified businessmen and businesswomen for advice on responding to suspicious emails, phone calls, text messages, and private messages on social media.

Do not:

Give out personal information.

  • Protect account numbers, PINs, and Social Security Numbers from individuals, businesses, and government agencies who ask for personal information via phone call, text message, email, or direct message.
  • If an individual, business, or government agency is unknown to you, do not trust them with your sensitive personal information.

Buy into subscriptions, contests, and schemes that seem too good to be true.

  • Social media platforms, emails, and phone calls are known for being host to fake independently-run contests, subscription, and schemes that often require individuals to enter payment information.


CardValet is a registered trademark of Fiserv, Inc.

Bauer Rating

Our institution is rated 5 stars by Bauer Financial!

Bauer 5-Star Rating


Customers and staff are our top priority! For your convenience, please utilize our online services, including mobile banking, mobile deposit, online banking, drive thru, drop box, and a walk-up window.

Hours of Operation


Monday - Friday

8:30 a.m. - 4:00 p.m.


Monday - Friday

8:00 a.m. - 5:00 p.m.


Monday - Friday

8:00 - 8:30 a.m & 4:00 - 5:00 p.m.


Open 24/7

Member FDIC